BE CAREFUL! I purchased a $60 dress. Its too big so I e-mailed them re: exchanging for a smaller size. Their policy is that although they ship to you from California, if you want an exchange/refund you must send the item to China at your own cost. They will refund at 15% so I wont plan on $60 back, only $9. Yet, STYLWE claims to have an easy, no-hassle refund/ exchange policy! Speaking of China, one can only assume thats who Stylewe patterns their business practices after.
Sorry that you are not satisfied with the item(s). Purchase (except swimwear and final sale) can be returned/exchanged within 30 days from the delivered date.
Pls check your email for the return label.
Please read the following requirements before mailing out the merchandise:
- Items must be unused, undamaged and in original packaging with all the original labels, ensure that all articles in the package are intact! If not, the buyer is responsible for all incurred fees and no refund will be issued.
- Please download the attached label with our shipping address and return barcode (This is NOT a prepaid shipping label), and place on the package along with the proper postage. Our return center CANNOT process your return order properly without this label
- You are responsible for the custom duties for the return package.To insure speedy return with minimum custom delay, please 1)send the item(s) back to us through a local post office instead of express services, like DHL, UPS, TNT, FEDEX, etc; 2)On the custom declaration form, enter value less than USD $150. We can only process refund and exchange once we received your returned item(s) in our China Return Center.
- Please input return shipping details ( tracking No.& delivery company) on order page through PC after returning the package to insure speedy process.(Log in our website and click "You-My Request-View" to input the return shipping details).
WE wil issue refund once the item is received.