I ordered a name bracelet for my daughter-in-law in Arabic. The image they showed of how the bracelet would look was in Arabic. However, the bracelet that arrived is in English. While the bracelet is beautiful and my daughter-in-law loves it, the excitement I had in giving it her is totally diminished as it wasn't what I wanted for her. I gave them a 1-star rating in the follow up email they sent me. They replied contact us. I am trying to find a phone number for customer service and can't even find one in a Google search. I prefer to speak to someone rather than send an email which I will do anyway. I'm so disappointed with them that I will never order from them again and recommend that anyone thinking about it don't.