Phil P.

I made one purchase (product was fine), but now I receive about 3 emails every day. I have tried to Unsubscribe 8 times online -- trying to change to monthly, to Unsubscribe completely, and finally in desperation I changed my email address to a dead person -- NOTHING WORKS. Their useless Unsubscribe page is a complete LIE. Next called Customer Service, and was assured I would be taken off the mailing list. Nope! Another lie. Called again a week later, and was assured again (by Janelle). I asked when it would be effective, and was told "Immediately." Days later I'm still getting emails. More lies.
As others have noted, their ineffective Customer Service is "LIP SERVICE" only. I don't think it incompetence... it is crystal clear their inaction and disinformation is deliberate, unethical and business-stupid, basically, "We're gonna do what we want, to sell more, and we don't give a damn what you say or want, or how you're inconvenienced." A shame, as I would have liked to order again, but "character" in business is all-important, and this company shows none.