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rodger k.

Contributor Level

Total Points
82

1 Review by rodger

  • Neighbor

11/4/23

I held off writing reviews, because i dont like leaving bad feedback. But Neighbor.com doesnt protect renters, and apparently likes hosts cheating people.
I rented a parking space, under specific terms.
The owner has now ghosted me and will not return my money.
Neighbor.com wont do a single thing to help me recover my funds, and i am poor. I recommend finding other methods of renting, because if there's no protection, there's NO REASON TO USE THE SITE

Service
Value
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Storage S. – Neighbor Rep

Hi there, Rodger. Thanks so much for reaching out to let us know about your experience using Neighbor. We sincerely apologize for the inconvenience this has caused and want to assure you that our team will always do everything they can to help users in this situation.

After taking a look at this ticket, it looks you and the host had a separate agreement outside of our app for this reservation. Unfortunately, this host is also no longer active on our site. Because of these reasons, our team has been limited in how we can help. If you have additional questions or concerns, we encourage you to respond to our most recent email. Thanks again for sharing your feedback.

rodger Has Earned 2 Votes

Rodger K.'s review of Neighbor earned 2 Very Helpful votes

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