I had ordered some shirts and hoodies as a part of a special going on, I paid additional $30 for 2 day shipping, 3 weeks later still no shipping label even created for my order. Messaged customer service multiple times with no replys. Eventually I told them to forget it if they cannot even simply answer, I will cancel my order. They cancelled my order (obviously had gotten my email), and STILL did not reply to my email. After emailing once again asking why my order was cancelled because as far as I knew they never even got my email cancelling my order, the lady FINALLY answers after countless emails and states she had cancelled it due to the email, with no apology or explanation.