Great experience. They were very helpful and understanding when verifying our order since we live out in the middle of no where. Once that was completed, the FedEx personnel were very accommodating in getting our order to us. Since then I have used 12 Gig of pictures on movies on a 16 GB chip, 2 of the house, 4 of the family and the rest are of Robbie, my grandson. He loves getting his picture taken. Frist word out from him I swear was CHEESE! Great Camera