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Roger L.

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1 Review by Roger

Western Digital

  • Western Digital

“Western Digital 2 Major Problems!”
12/4/21
Verified purchase

Trying to register Western Digital hard drives bought at Best Buy. They said it was not a valid serial number and wanted pictures of the front and back of the drive. Still had a problem and contacted customer service. They said I was all set. Shortly there after the drive went bad. I asked for a RMA. It was denied. I showed them the drive THEY REGISTERED with the sales slip and it was still denied. They said the drive was not theirs. Then I tried to register another hard drive bought at Best Buy in the same time frame. It was denied they said the drive is OEM or 3rd party. I quit with Western Digital. They denied a drive THEY REGISTERED (see photos) Plus they won't a honor a drive with a 5 year warranty. BUYER BEWARE!

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