If you have a problem with a seller. Give eBay time to work on it they are very good about getting money back. I have not once had a problem. But my items are not $400 more like $50 $60. I just dealt with a company called concealed consignment they make holsters I sent the shipper a message I didn't like how tight it was on my firearm so I heated it up but too much heat melted the product. The seller said if I had a problem I should have contacted him in the first place. But I want to send you a replacement. I sent the seller a thank you message. He was so nice we clicked had a lot in common traded emails I talk to him all the time. I know they're all not like that but most of them are people just like me and you trying to make an extra dime. And bad reviews really hurt them so I'm surprised this person did not work with you. Or surprise eBay did not set in and collect your money. Or surprised PayPal did not step in. That's why I deal with eBay you are protected by two different companies PayPal and eBay split