I was doing my booking with them and after I hit the PAY button, they said that the room is booked already by someone else; but my money is GONE in my bank account even though I pay thru PAY PAL! I booked the same room with AGODA and it is still available and confirmed. Up to now I have not got my refund! TRIVAGO AND PAY PAL who are supposed to be checking the integrity of these scumbags still continue to deal with them!