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Ronald C.

Contributor Level

Total Points
100

1 Review by Ronald

  • Prestige Flowers

12/18/19
• Updated review

IN FAIRNESS - Prestige has now agreed to refund me the excess charge for the second bunch of flowers that they sent by mistake. A long and tiring road - but got there in the end

DO NOT USE PRESTIGE FLOWERS - THEY DO NOT KNOW WHAT CUSTOMER RELATIONS IS
12/16/19
• Previous review

Through an error on their website ordering, I was asked to repeat some of the details on my order. This resulted in them sending the same order out twice - on the same day to the same address. When I spotted their mistake - because I got two notifications from Royal Mail that the deliveries were on the way - they said it was too late to "cancel", and having charged me double they are refusing to make a refund.

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