First, shelves are nice looking but they do bend by about an inch or so in center of each shelf. The weight i have (4 bins of vinyl albums per shelf) is under maximum recommended weight and evenly distributed. Second, I would like to order additional parts and found it very difficult to contact this company. They don't make it easy on the website to contact and there is no phone number. I did send an online email, but never got a response as of today, 3 days later. The online chat bot is useless. You would think someone would respond quicker when it comes to a sale of more items.
Thank you for your review Ronald, and I am very sorry to hear you are experiencing issues with your shelf as well as not being able to reach our Customer Solutions Department! You can reach out to our team via phone at 717-392-7472 if you need to contact them directly. We look forward to hearing back from you to assist you in resolving this problem.