I tried to quit Acorn starting in February and finally got some success in July. Even though we did not watch any shows during that time they 'agreed' to a refund and sent two months' worth but had already charged us again on June 29 in spite of my various emails and calls so in effect we got one refund. Acorn needs to get their people on the ball to respond quickly and effectively to customers' issues. This has soured our relationship with the company and though we enjoyed the site at the beginning we quickly ran out of good shows to watch. There are so many streaming sites to choose from — we won't be back.