My experience with CARiD and their customer service was frustrating at first however they finally came through and made things right. On my previous review I may have jumped the gun but now I understand we all get frustrated and we are only human. So I would like to give them a better review since they work so hard to come through with their promise to get the manufacturer to honor my warranty. GREAT JOB!
Respectfully
Ronnie Smith
Dear Ron
Thank you for bringing the issue to our attention!
We are terribly sorry to hear about your frustrating experience with your order.
This case has been already escalated and our Wheels and Tires department will contact you shortly for further assistance
Please, check your email inbox for details.
Looking forward to your answer!
Sincerely,
Consumer Relations Department at CARiD.com