Rosa G.

I saw their ad on Instagram and wanted to give them a chance. They let me down terribly from the start. After ordering my lenses for my favorite Versace frame I sent it the frames in August 15 (cost of progressive lenses was over $600). After several emails the frames arrived 4 weeks later. The prescription was wrong so back went the frames and lenses. I've been waiting since Sept 25th - that's 4 weeks again. Still no frames and lenses. No phone to call. Emails don't help. Will never ever use this service again. Just hoping to get my frames back so I can use a local optical store. So much for trying a new business trend!