Rose N.

The marketing had me believe that I would receive a meal plan via email. I did not. Instead, I did get access to an app - BetterMe. Granted, there is a meal plan component - but it's not downloadable or printable which is not what I was expecting based on what I thought I had purchased.

They have a terrible refund policy - you have to use the app for 30 days before you can get a refund. I don't want to use an app, I wasn't signing up to use an app. I was waiting for a meal plan to be sent to me and instead, I got the links to access the app.

Misleading marketing. Perhaps the app is good if that is what someone is looking for but their marketing did not indicate that prior to the sale.

I have ordered a couple of prints from Society6.com. There were plenty of selections and it was easy to bookmark and look at several pictures together online for groupings.

I did receive a framed picture and the frame had a flaw (knot in the wood that was discolouring through the white paint). They replaced the item no problems (photos were provided to show defect). No sending back original shipment and replacement came quickly. Being in Canada I did pay for the shipping on the replacement item but overall the value of products and the quick response to correct issue outweighed the slight additional cost. Shipping can be a little slow, not sure if that's due to production or the actual shipping to Canada.

I have spent a fairly significant amount of time online in the past looking for affordable but original art. Because the website has an artist community structure (where artists can submit their work and the website takes care of printing and shipping for them) there is a lot of variety and I do like that the artists have a platform to get their work out in a one stop shop. Good for shoppers and I would think good for the artists as well.

I will buy from this website again in the future when I need more items.

This is a company that relies on inflated sales prices. One would think that if you have auto-ship set up you would always get the preferred prices on additional orders. This is not the case. So of course when one orders their Black Friday "sale" the prices should be a deal based on whether you have an auto-ship order set up. This is not the case unless you order your additional order as an auto-ship order. Who is going to have 3 months worth set up for auto-ship. So when you check out for the sale it ends up being what the regular auto-ship price would have been - no savings. I did not notice this until after I had checked out and completed my order. Most companies who want to keep long term, loyal customers would correct the order and refund or credit to allow for the better pricing. However they claim they "cannot" change an order after it's complete... which just means their policy is they won't. Of course, technically, I made the mistake, but they have chosen not to accommodate a correction and they have also chosen to not have a future customer. I dont feel that for the prices their products are superior to demand the high prices - they are not organic, non-GMO, and have many useless and possibly harmful fillers added.

Initially, my review was 1 star as I was not getting results to receiving an email showing my cancellation date (required for reimbursement claim). I posted the experience of calling 3 times to cancel the flight and receive the documentation I required for the claim (first call initial cancellation, second and third were to follow up to receive the information via email - initial and subsequent calls did not result in receiving the email). After posting here I did receive a response via email and was able to get the information I required. My suggestion to anyone canceling is to get an email address that you can follow up with while on the phone (I could not find any other way of contacting Flighthub on their website other than by phone for this. Also, I was not disputing the cancellation charges associated with my cancelling as this was out of their control that I cancel and it's fairly clear there are no refunds etc. However, I had purchased the Manulife travel insurance provided at the time of booking this flight and the process around valid cancellations should not be this difficult).
Otherwise, the price for the flight was decent and the booking process online was very easy, however using 3rd party booking companies can come with less flexibility when making changes or canceling, vs direct with an airline who may be more likely to provide a credit etc.