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Rosana A.

Contributor Level

Total Points
266

2 Reviews by Rosana

  • Exchange-Ecurrency

12/2/15

Back in July, 2015, I needed to transfer from Neteller to a bank account that I could not add to my Neteller account and they offered the service for a reasonable Price. Once I transferred to their Neteller account, the order was still in pending status. When I contacted customer support, they asked for more money, and I refused to do so. So, I requested a refund and they kept delaying it. I reported it to BBB and consumer affairs with no positive outcome. So, basically, I lost my money as this site is a SCAM!

Tip for consumers:
Stay away, it is a scam.

  • Coinbase

12/2/15

All of a sudden Coinbase is closing my account and I cannot access it to transfer my bitcoins to another wallet. I have been going back and forth with their lousy customer
Service for over two weeks as I changed my phone number and now I cannot access my
Account. Coinbase "outsourced" the verification process to authy.com and they are giving a
Really hard time to accept the phone change. They "argue" that they are doing it for security reasons, so they can be sure that I am the owner of the account. First authy mentioned that they will take TWO business days to process the request. I kept contacting them and today they say that it will take an extra THREE business days. They are supposed to be technology companies! It's ridiculous!

Tip for consumers:
Stay away from Coinbase!

Service
Value
Quality

Rosana Has Earned 6 Votes

Rosana A.'s review of Coinbase earned 6 Very Helpful votes

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