Rosanna H.

I have disputed the charge with this company. I have not received the products I ordered and am not willing to pay for a product, with priority shipping, that I did not receive. Hometown Celebrations' failure to respond to my email or phone inquiries as to the status of my order is unprofessional and just plain rude. I will never order from your company again and will be sure to let others know how poor their service is.

The products I ordered are for a fundraising event for a non-profit organization and every penny spent counts! As a result of your company's poor service and the non-delivery of my order, I will be forced to purchase these cupcake decorations at a much higher cost which ultimately affects how much money is raised for this already needy organization. Just for the record, I am a volunteer for this organization and not getting any compensation for the time or effort I contribute. The organization was planning to reimburse me for the cost of the cupcake picks but I feel terrible to let them know that the cost I quoted them is actually going to be doubled simply because the company I ordered from has failed to deliver the product I paid for.

Like many others who has posted their review on this site, I usually do research before buying from an online company but it was late on a Saturday night so I didn't, that is a huge regret of mine.

I made it clear via phone and email that I needed the products I ordered by today, November 19th for a fundraising event. Today is the day of the event, and I've haven't received my order or any communication as to the status of my order. The only communication I received was in a form of an email that stated that my ordered was "shipped via UPS Priority". However, there wasn't a tracking number, which should have been a red flag, in body of the email. I waited a couple days for my order to arrive to no avail.

DO NOT buy anything with this company. The money you save isn't worth the frustration.