While they have seemingly lovely products. Dot & Bo is a terrible company that nobody should ever shop from. Customer Service does not exist for this company. The only way to get assistance is via email and they do not respond to emails. I emailed them at least 20 times over the course of a few weeks and only ever received automated responses saying they would reach out in 1-2 business days. You're $#*! out of luck if anything is wrong with your delivery or items. Shopping at Dot & Bo is a total hassle and an absolute risk. DON'T DO IT!