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Kya g.

Contributor Level

Total Points
80

1 Review by Kya

  • Dell

12/8/23

Their products have issue the first year of buying them. Followed by crappy support that refuses to assist you. Warranty does not cover the battery what so ever and is a waste of money. They give you a run around when you try getting help for any issue till the warranty runs out to then tell you that you must buy the parts which cost hundreds. They also delete any Service Request Details so you can not argue anything and you wont have proof about your conversations with their agents.

Products used:
Alienware M15 R3

Service
Value
Quality

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