I purchased two gowns for a birth day gift on May 20th & I just received today June 18th. They took a whole month to send me the gowns, of course after my friend birthday. Now they are charging me $9.99 for their delays. Plus while reviewing my purchase history, realized I had never received my bathing suite cover up. I had purchased several things & forgot I had purchased it too. You cannot Ever reach them by phone. The chat window, even in the middle of the day is not open & shows closed. Worst service EVER!
We appreciate you for expressing your concerns with us. We're so sorry that your experience with us fell short of your expectations. Your feedback will help us improve our previous performance.
Our phone lines are much less busy at this time, please contact us for assistance at 1-800-274-7240.