LIke everybody else on this site, I have been ripped off by Sandals 4 Less. At a certain point this is theft. In my case, it is almost a year and no sandals, no refund despite repeated attempts to connect with them. I will pursue remedies through VISA and see if it is possible to file a criminal complaint from a distance through their local law enforcement folks. I think it is at the county level. This is just for "whatever", however. I suspect my $81 is gone and my sandals nonexistent.