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I booked a ticket last June 2020 and up to now I have not received any information from travel2be. I already called the airline and they said they have not filed for refund. I wonder how I will get my refund amounting to 1000 USD.
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My refund of a cancelled ticket refunded ans so confirmed by the Airline is held up for more than...
Thank you ROSEMARY S. For your comment.
Please send an e-mail to customer.service@travelgenio.com, from the e-mail address you used to make the reservation and indicating the Booking ID in the subject (8-digit code that appears in the confirmation e-mail), and you will receive instructions to contact one of our specialised agents.