So I've been using Indique (Pure Collection) for over 10 years now. The last 2-3 times that I've called to place an order the person on the phone I guess in customer client care has been Very rude! And this last time which was about 4 weeks ago I received the Wrong hair. The hair had color in it. I received the hair like 2 days later so I tried to call and explain that I had been sent the wrong hair and my appointment was 2days later so I was needing my hair asap. Well that didn't happen because she was getting smart and trying to act like that's what I ordered. I told her to look at my order history and she could see that I've been getting the same hair for years. I was really upset because I spend a lot of money on Indique hair and I get the BEST which is the Pure Collection. Long story short I don't know if I will order from here again.