I ordered the seamless thongs and floral-lace bras... the 6 packs. I am waiting on a credit to my card for the thongs because when I opened them the stitching on the side was undone.
I wanted to return the bras because they are not true to size. They are much smaller in the cup and the sides are very slim. I have a large chest and expected better support.
I was told it was a final sale so no return credit was available. I was shocked. I sent her the link and asked her to tell me where the "final sale" language was and she cut/paste it into my email... it was mixed in between all the verbiage in "want to know more" which is in between the huge list of sizes. Very deceitful and not clear. To boot, NOWHERE in the checkout process or in my confirmations did it say final sale.
Screw you. I will NEVER buy from this site again and have warned everyone in my social media circles.
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.