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I ordered two travertine sidesplashes. Both shipped over one week beyond the "guaranteed" shipping date. Both arrived completely broken (i. E. a box of rocks). I am still trying, for over the last month, to obtain usable replacements. The problem is that J. Keats is a drop-shipper and middleman. The quality of support and customer service is poor because of this.
Save yourself a lot of aggravation and lost time... shop somewhere else!
Tip for consumers:
If you like long waits, unpredictable quality, poor customer service, and broken items.....shop at J. Keats.
Roy L.'s review of J.Keats earned 2 Very Helpful votes
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