I paid for an assignment and I received a 90% plagarised essay that had been copied word for word from a website that I found. They didn't even bother with my essay. When I asked for a refund, they asked for evidence which I then provided. They have not gotten back to me since because they're trying to avoid refunding me. Stay away, they are fraudsters who also write fake reviews for their own website. Complete waste of money and shocking customer service once you ask for a half-refund. I will take further action.
If I don't receive my refund (which I asked for two weeks ago), I will take this further and report everything to the relevant organisations.
Dear Ruma,
Please accept our sincere apologies for the situation that has happened with your order. We work hard to hire the best professional writers and spend a fair amount of time training all the employees.
We will take all the necessary precautions and will coach the writer and the support agents who worked on your order. Kindly provide us with more details about the situation or an order number so we can further review the case and attend to it accordingly. We look forward to hearing from you again.