I booked my flight on line and got a confirmation. 9 hours later a man with a thick Indian accent informs me that the tickets I purchased were no longer available. He went on to explain that he could put me on a different flight for (of course) more money. How is this legal? I had to hold with an "agent" for over 35 in while they confirmed the new reservation & processed payment. Unbelievable. I guess "Cheap" is right.