Rupam T.

I recently had a highly disappointing experience with my recent purchase, as I received an entirely different item than what I had originally ordered. This mix-up has left me feeling frustrated and dissatisfied with the overall shopping experience.

First of all, the item I ordered was ordered mens blue shirt which was amount of Rs-897 that I had been looking forward to receiving. However, upon opening the package, I was dismayed to find a different product T-shirt with no logo and brand altogether. The incorrect item not only failed to meet my expectations, but it also did not serve the purpose that I had in mind when ordering.

The process of rectifying this mistake has added further frustration to my experience. After checking for the return policy I was shocked,the return policy also so difficult.
Moreover, the replacement process has been an inconvenience. I had to pack and return the incorrect item, bearing all the expenses and inconveniences involved in returning a package. This added unnecessary hassle to an already frustrating situation.

Overall, this experience has left me questioning the procurement and fulfillment processes in place. The lack of attention to detail and poor customer service have eroded my trust in the company. It is disheartening to see such a disregard for order accuracy and customer satisfaction.

I genuinely hope that the company takes my feedback seriously and uses it to improve their internal mechanisms to prevent such discrepancies in the future. I would advise potential customers to be cautious when ordering from this company and to double-check their received items for accuracy.

In conclusion, my experience with this order has been highly unsatisfactory due to the incorrect product I received and the subsequent difficulties in resolving the issue. Consequently, I strongly recommend that the company reassesses its processes to ensure better customer experiences and eradicate future mishaps.