Please go through the document that they sent as contract. UNIRELO will ship your stuff to any place in India, and then choose local vendors to send it to the destination. The boxes/items are mishandled, and their is no regret for the damage/mishandling of your items. Anything that is breakable will break in this transit. Do not fall for the claims done on website about safety and security of your items. My items were damaged and the boxes were battered (see attached photos). Never using this service again.