I ordered a chair with chrome legs that bluefly had dropped shipped from the manufacture. The chair came with wood legs and the company wanted me to install two chrome legs as a solution I wanted to return the chair but Bluefly refused to allow the return. They said all sales final... even though they didn't deliver what was described and ordered. Im out $1000. Im taking this company to small claims court.
DO NOT DO BUSINESS WITH BLUEFLY. IF YOUR ORDER IS WRONG THEY WILL NOT STAND BEHIND WHAT THEY SELL YOU OR DROP SHIP TO YOU.
As everyone can see bluefly responds to this site with some disingenuous request to please email them privately... after one or two emails with a promise to have a resolution they go silent. EVERYONE BEWARE THAT THE RESPONSES YIU SEE FROM BLUEFLY IN THIS SITE MEAN NOTNING... just more unethical behavior.
Hi Russell,
I am sorry to hear about what has happened.
Do you mind private messaging us your details, including email address and order number and I can have our CS team look into this for you?
I look forward to hearing from you soon.