rj h.

I ordered a costume wig from this site for $327.99, what I received 9 weeks later was not what I ordered. It was supposed to be a glueless lace wig, natural straight etc... I got a curly glue on wig. When I contacted customer service, which only includes Tiffany, not only was she rude she tried to persuade me that they could just add combs. Okay, the cap construction from your website is completely different - so how are you going to fix it to what I ordered? Got no response. Other than no returns or 50% cancellation charge. What? NO. Filed complaint with my bank and Better Business Bureau. They do not respond. Correspondence to the business address from the BBB comes back deliverable. Tried calling their number, all I got is thanks for calling PLW we are closed. Mind you, their site still shows that they are open M-F from 10EST to 5pm. Do not spend your hard earned money in hopes that you will get quality product.