I have used DietDoctor in the past, due to knowing of Christie Honeycutt Sullivan's work with them. I have enjoyed some of the recipes and I wanted to try out their diet program with counseling. I did the trial and thought I had discontinued it because I just couldn't keep up with it. I accidentally Hatten discontinued when I realized that it had been deducted for membership. I contacted them right away. They said they would return my money and discontinue and they actually did now how many companies can you say actually would do that I really recommend them.