R W.

This school holidays, I was interning and working at Southland Cinnabon. I would like to share with you some of my recent experiences and feelings while working at Cinnabon as I think it is necessary to address their management issues. To begin with, team members extremely unwelcoming and unfriendly to new employees on their team. I can't comprehend how they can treat customers with respect, but cannot reflect this upon their employees. I started working the immediate moment I entered the store. I still didn't know how to do many things. I tried to break the ice with the team members but they would always leave me with a judgmental face and a very bad attitude. I always tried to maintain a positive attitude with my team and to retain my productivity, but I became confused by other team member complaints. I asked the store manager about this matter but no explanation was provided. I felt very wronged. Several customers had also complained about flies in the Cinnabon
Hot plates, so I told the team leader about it and absolutely nothing was done to address the issue. It is extremely unsanitary to have bugs flying around the cabinets, and around things intended for consumption. It also proposes a huge health risk for customers when selling leftover Cinnabons the following day for lower prices. I would like to make some suggestions of improvement for this store, despite no longer working at this location. The store manager should attempt to treat everyone equally, be fair and impartial, not favor older employees, and put more consideration into complaints proposed. Thank you very much for giving me an opportunity to work at Southland Cinnabon, regardless of my poor experience.