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I was using a gift card that I had received and when I hit pay it went to my credit card instead. Within seconds I contacted the company only to find out you could only connect through email. I tried numerous times and then finally received a response saying oh well too late. It's an automated response. Unfortunately, they got me another time for this and now they got me again. Buyer beware.
Regina A.'s review of Joyfolie earned 2 Very Helpful votes
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Hi Regina, Once an order is processed, we are unable to cancel, combine or adjust the order due to our platform provider. All of your inquiries were merged and our team messaged back within hours to let you know of the fulfillment status. Please accept our apologies if you felt like there was any delay in our response time as we understand this was an urgent request. We have sent another email to further clarify the circumstances surrounding your order.