I ordered a couch from Ashley furniture in Bend, OR. The couch took 9 or 10 weeks to arrive. Upon arrival I noticed our sales Rep. Mark Harvey had ordered the wrong orientation. I now have to wait an additional 8-11 weeks (or more) to receive the couch I ordered. When this information was brought to Mark's attention he was very concerned that I keep the couch covered so they can re-sell it. I will never do business with this company again!