Absolute joke of a company. Started selling on Amazon in Jan 2023. Waste of time, 9/10 items get returned without any message from the customer. In most case you never see the item again. One even opened a case before it was posted so you know it a lie. EBay let's you talk to the customer. I've sold on their platform for years and I would say that less than 1/100 gets returned. The sooner the account gets shut down the better.