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I recently used UnlockBase to unlock my phone, and although the final outcome was satisfactory, the journey was quite challenging.
I paid $100 for their phone unlocking service and expected a smooth process. However, it took them four months to deliver the service I paid for. During this time, communication from UnlockBase was unclear, and it was difficult to get a straight answer about the status of my unlock request or the reasons for the delays.
Despite these issues, I must acknowledge that Sam, the CEO of UnlockBase, personally reached out to me and provided the assistance I needed to unlock my phone. I appreciate his intervention and the eventual resolution of my issue.
While I'm happy with the final outcome, the lengthy process and the effort it took to push the company to complete their job were frustrating. If you're considering using UnlockBase for phone unlocking services, be prepared for potential delays and communication challenges. However, it's worth noting that they did ultimately deliver on their promise, albeit with significant effort on my part.
Sergey S.'s review of UnlockBase earned a Very Helpful vote
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So fantastic. The team at UnlockBase are the best, most helpful bunch. I've gone with others...
I am very impressed with the speed of your processing. The results are all satisfactory and I...
Thank you very much for your feedback, Sergey! We are very happy that despite all obstacles on the way, in the end the extensive waiting time and additional efforts fully paid off with your device being unlocked successfully. Thank you again for all your patience during the process and we hope you enjoy the carrier freedom with your unlocked device!