Sally S.

My first experience with Etsy was good, but I'm having problems with it now. I recently ordered a second plant from them, but now I have trouble; delivery was delayed but it should arrive in the next week. However, I'm trying to get tracking information, but it wants my password which they won't accept. One of my computers that's running an old version of Windows, says It is denying me log-in because I tried to enter the password too many times, although it was my first try. The new laptop with a current version of Windows, won't accept my password because it says it's the wrong password, so I tried changing it but it still says it's wrong. I can't contact support via the computer because I need to log into the site with my password which it won't accept, and the phone number listed online is not in service. There's no email address to write to, so there's nothing more I can do but wait and hope my order finally comes through.