I have booked through Airbnb for a long-term stay in Munich for work purposes. Since it is long term, I must pay rent on a monthly basis - roughly on the 22nd of each month. In May (2021), they charged me 1100 Euros twice! It has been 2 weeks and several phone calls and written complaints and they keep stating that the case has been transferred to 'the proper department'. There are no signs of the money being refunded! Do not EVER book through Airbnb unless you want to be dupped into such things.