I honestly only have one "complaint" to say about Missguided. I ordered a ton of their Playboy merchandise and after reading these reviews I was extremely nervous for what my items would actually look like in person but I am IN LOVE. The quality is great and my items look just like they did in the pictures on the website. The only "complaint" I would make is how long I had to wait to receive my items. They took a little over 3 weeks to get here but the customer service was great and without even asking, the funds I spent on shipping were refunded to me. I will definitely be ordering from this site again!