Seatwave is the worse on-line ticket platform. I didn't receive my tickets to my hotel in Amsterdam so I changed the address to the next hotel in order to allow a few more days for the tickets to arrive. Meanwhile I sent queries, emails and tried to call them but in vain. On the day of the match we drove to the stadium hoping for a miracle, but nothing. Only after approaching Paypal did I get my money back a month later. They take 0 liability for their poor "customer service". Beware!