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I ordered a cloth mat from Tinywargames being 120cm x 80cm with ADLG Grid, in good time for my partner's birthday. The item did not arrive, I chased twice, and it eventually arrived, but was missing the ADLG grid.
It cost £60 plus £9 postage. It seems Tinywargames sent an order to a manufacturer, Contrado Imaging Ltd 3 weeks after I placed the order and paid, but that order from Tinywargames was not correct. The item delivered therefore did not have the ADLG Grid, although it is grass!
Tinywargames are not responding properly to emails at all, and are not putting forward a solution to this problem. I would suggest that anyone who wants a battle mat DOES NOT order from this company.
Tip for consumers:
Please do not buy items from this company, as they make mistakes for expensive items and do not want to put it right.
Products used:
Have not yet been able to replace the product, as Tinywargames are not cooperating!
Sam C.'s review of Tiny Wargames UK earned 2 Very Helpful votes
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Today, after 5 months with no news about my order, I have sent to TinyWargames a request for a...
Ordered 2 mats from them. Took a while to arrive, but understandable with a postage strike in UK....
Hi we are replying to your email but keeps bouncing! Happy to address any issues:also you didn’t specify what grid you wanted, we always correct any wrongly placed orders.