BEWARE - DO NOT use their services!
This website came up high on google when I was looking for services to send a gift to my in-laws in Kolkata, India from the US.
I ordered a black forest cake from a premium bakery in Kolkata - Kookie Jar. These guys delivered a fake cake which was not only stale but rotten and completely inedible. I contacted the store and they refused to reimburse on the pretext that the cake has been cut and cannot be returned whole - really!
I have used other services before and this was the worst possible experience in my 6+ years of sending gifts from US to India.
This is definitely not the website you want to use when sending gifts for your loved ones - you and your family/friends will be cheated and the only sentiments you will feel are anger and frustration!
Hope this helps some of you who are looking for a reliable service to send a gift to your loved ones in Kolkata!