My entire interaction with Morevisas had been on telephone and mail. The agency lacks on providing correct and potent information. They never told me that I need 8, 7, 7, 7 to get a PR easily. I spent a year with them and I could have had a PR for Canada if I had received this information. In the end I requested them for a refund and got a lawyers notice in return. Advice: go for a Entrepreneur type of consultant with whom you can deal directly. Avoid Morevisas like the plague.