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Purchased a jacket on a Sunday night at 8:06 that said free shipping. Got a confirmation email and was charged shipping. Ok. I obviously hit the wrong button. Within 5 min I tried to change the order and had to email since no one answered on a Sunday night. Called 8am Monday morning and asked to change shipping speed. She said it already shipped same day. It shipped between 8:06 and 8:12 on Sunday night? I was basically dismissed and hung up on.
Truth is the price was EXACTLY the same on Amazon. I went with you because of past experience and buying with a smaller more local company. If I just went with Amazon I would have hit change order and been done.
Tip for consumers:
Buy from Amazon or someone reputable
Products used:
Jacket
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