Sam M.

PS: I wrote this review at their website (www.taketours.com) but they didn't display it. It looks like they display only the sweet review about them.
Tour guy and driver are friendly and good. Bus is clean and comfortable.

We are paying for the bus and service fee + tips but they are collecting money for everything though many of them are included as part of Itinerary. We need to come back to Flushing, NY but they asked us to move us to different bus at Niagara which was going to Corning Glass museum but we already visited Corning Glass museum while coming to Niagara and we would be missing visit of Watkins Glen Park more over we need to sit on the bus another 2 and Half hours to Corning. We said we can't move but on-way back to New York they moved us to different bus at a rest area which was really disappointing.
I don't understand why are charging for non-ticketed places which are already included in the itinerary.
1. DC Tour: They showed couple of memorials and pentagon building while going on the high way but they charged $20 which is worth less. DON'T BUY
2. Niagara Falls Night Tour: This is part of itinerary, its not a tour (everyone get off from the bus and watch the falls) and It's not ticketed so everyone can go and see irrespective of paid/unpaid. Some people didn't pay but they also visited this night view. So DON'T PAY for this.
3. Touching Niagara Fall (Maid of Mist + Wind Cave + Whirlpool State Park + Niagara Power Vista): In these you need to get ticket only for Maid of Mist and Cave of Wind which cost $49.25 (Adult) and $33.5 (Kid) in total but they charged $75 (adult) and $73 (Kid).
• This is too expensive I would suggest you to get tickets at Niagara Falls itself instead of buying from the tour person.
• You are going to see the river and no other activities here. No tickets for Whirlpool state park so everyone can go and see the river
• Niagara Power Vista: they just show the building from a mile distance so you won't see anything. Everyone can see irrespective of paid/unpaid.
4. Timing was insufficient: We need to drive and go for three hours to see a place but we get only 30-45 mins to visit which is barely enough time to explore the place but we spent many hours for coming/going on the bus.
5. No entertainment in the bus. They should put some movies for kids.
6. Unable to reach customer service for any queries/clarification after booking.
7. Charged for Included activities: They charged for everything and everyone went for everything irrespective of paid/unpaid.
8. Their website showed one amount and charged different amount.

TIPs:
• Ask him if it's ticketed and Don't pay for non-ticketed so you can watch them for free.
• Buy Niagara Falls tickets at the counter instead of buying them from the tour guy.
• If you are coming back to Flushing, NY, strictly inform to the tour guy that your destination would be Flushing, NY before you leave otherwise you need to make an alternate plan.