sam s.

Dear Sam S.,

We have reviewed our records and note that you are not registered with Auto Auction Mall, have never placed a deposit with us and have never purchased a car through our site. We presume that you had a negative experience with another business and accidentally, we hope, left a review on our business profile here at Sitejabber.

We are sorry to hear that you had a negative customer experience with another company but we kindly request that you do not write negative reviews about our business when you have never registered with nor dealt with us when buying a car. We have worked very hard to build this business and try to ensure that all of our customers have a positive experience.

At Auto Auction Mall we want each and every customer to have a good and satisfying customer service experience. We do everything in our power to ensure this and have many happy and satisfied clients. We take our time to explain the dealer-only auction process, the types of cars that can be purchased from these wholesale auctions and what the client is to expect when they buy the car. Our main focus is on the customer experience and we strive to ensure that they have an enjoyable and stress-free experience on our site. That is why each member of the Auto Auction Mall team takes customer service seriously.

We hope that you are able to solve this problem with the other company that you had issues with but would ask that you remove this review from our business profile.

Regards,

The Auto Auction Mall Team