I've been a Nautica customer for many years. Recently bought items & paid extra for 2 day delivery. Got email giving a dely date 5 days out. Called to request express fee be refunded. Asked to speak to rep in USA & was told only reps are in Mexico. Then she said 2 day express actually means 3 business days! I will not be purchasing anything from Nautica again. Company misrepresents they are American - clearly they are not!