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I returned some items a couple of weeks ago and I have yet to hear from them. I went ahead and emailed, which it's so hard to even find any customer service information for them. Decided to call and here I am on hold for 30mins. It is IMPOSSIBLE to get through to someone to even try and help you. Even if I do, I'm afraid they may not be of much help. As I continue to be on hold I tell you don't buy clothes online at francesca's, please just go to the store, you'll have a much better experience.
Sandra E.'s review of francesca's earned 3 Very Helpful votes
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I am now sending a third email since I haven't been responded to yet. I ordered sneakers 12/18. I...
Cheap quality clothing and return policy sucks. I had a sweater that I washed based off the...
