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Sandra H.

Contributor Level

Total Points
80

1 Review by Sandra

  • Bed Bath & Beyond

4/25/24

First of all, I'd like to say I will never purchase anything from Bed Bath & Beyond online anymore. I purchased two end tables C shaped end tables that did not work in my room. They were too small. So I went through the process in returning. It was difficult to communicate with Bed Bath & Beyond because they refused to handle it since it wasn't one of their products but belong to somebody else that they shipped through Bed Bath & Beyond. I had 1 week to return and the seller would not cover my shipping cost nor would they send a shipping label. I had to pay for my own shipping to return them, $32 worth they required a 25% restocking fee. I paid $136 for the two tables. They gave me a refund of $92 minus the $32 that I paid for shipping Doesn't leave me much left. The tables I returned were in their boxes, not opened sealed properly as they were shipped to me. I shipped them back. I will only deal with Amazon or someplace else where I can get free shipping and free returns. I will never deal with Bed Bath & Beyond and I would never recommend anybody purchasing anything from them.

Products used:
I returned C-shaped end tables

Service
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